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Event Agenda
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IDC's Asia/Pacific Directions 2007
"Finding Opportunities in an Era of
Disruption"
Conference
April 20, 2007
Grand Copthorne Waterfront Singapore
Grand Ballroom, Level 4
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April 20, 2007
Grand Copthorne Waterfront
Singapore, Singapore |
May 04, 2007
The
Westin Hotel, Sydney, Australia |
April 25, 2007
Shangri-La
Kuala Lumpur Hotel, Kuala Lumpur, Malaysia |
May 22, 2007
Coex
Inter-Continental Hotel, Seoul, Korea |
May 02, 2007
Intercontinental
Eros Park Royal, Nehru Place, New Delhi, India |
May 24, 2007
Cerulean
Tower Tokyu Hotel, Tokyo, Japan |
May 02, 2007
Crowne
Plaza, Auckland, New Zealand |
May 24, 2007
Swissotel
Beijing, Beijing, China |
May 04, 2007
The
Leela Palace Kempinski Airport Road, Bangalore, India |
May 29, 2007
Grand
Hyatt, Taipei, Taiwan |
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| IDC's Asia/Pacific Directions 2007 |
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| Track 3: Insights
into the Verticals |
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1:05
- 1:45 pm |
Top 10
Strategic Initiatives and Overview of the Banking
and Financial Services Industry |
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Douglas
Jaffe
Director, Asia/Pacific
Research, Financial Insights |
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In this presentation,
Douglas will share the local, regional and global
perspectives on key issues Financial Institutions
are subjected to. Trends, patterns and best practices
of 'actionable quality' will be highlighted, with
a focus on generic banking terminology, explaining
functions and roles of the different constituent
parts of the banking industry and products they
sell. |
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1:50 - 2:30 pm |
CRM and Channel Renewal in Asia/Pacific
Banks: Disruptive Dynamics in the Front Line? |
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Michael
Araneta
Senior Manager, Asia/Pacific
IT Benchmarking Advisory Service, Financial Insights |
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Financial Insights discusses the resurgence of customer centricity initiatives in Asian banks, seen in the strong growth of CRM-related spending as well as in the impressive expansion of channel networks across the region. There are new drivers and issues that have come alongside this new era of CRM and channel renewal, distinguishing it from the initiatives of years past. There is focus on effectiveness and optimization, as well as the need to constantly justify investments. Technology plays a crucial part in this new race for effectiveness --- from effective branch frontline tools, to new capabilities of alternative channels, to analytics and data management. How will these technologies change dynamics in the frontline? Financial institutions and vendors should take notice. |
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2:35 - 3:15 pm |
Manufacturing &
Supply Chain Trends: Competing with Agility, Resilience
and Sustainability |
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Ng
Buck-Seng
Director, Asia/Pacific
Research, Manufacturing Insights |
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In this session, Buck Seng will cover
the industry environment pertaining to manufacturing
and manufacturing supply chains globally and in
the region. Against that backdrop, he will share
a number of key trends affecting and influencing
manufacturers and their supply chains, demonstrating
the need for firms to incorporate new competencies
around agility, resilience and sustainability. |
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3:15 - 3:30 pm |
Coffee Break |
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IDC
reserves the right to amend the agenda, as deemed
necessary, without prior notice. |
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Holly Fung
Marketing & Events Manager
Tel: +852-2905-4225
Fax: +852-2537-7347
Email: hfung@idc.com
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Lay Fang Tan
Senior Manager,
Marketing Communications & Media Relations
Tel: +65-6829-7731
Fax: +65-6220-6116
Email: lftan@idc.com
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