This presentation will unravel some of myths surrounding managed services and strategic outsourcing. As the rules of the games are changing constantly and being re-written,  what is evident is that enterprises are engaging in these services to transform themselves . Through managed services, enterprises have embarked on a journey of technology acquisition, that has enabled them to be more cutting edge, increased productivity and save cost. IDC will explain how managed services is driving innovation to transform the workplace.

Wilfred Wong
Vice President, Security Solution, CPCNet Hong Kong Limited

Network environment in business organizations is becoming more complex. Though there are security policies to provide frameworks of practices and standards to compliance as mechanism for checking, if continuous monitoring is not implemented, all efforts for compliance won’t contribute to an actual secured environment.

Some aspects of security are related to processes and individuals in which there is no shortcut for coaching and training. On the other hand, the IT aspects of security, though is complex and complicated, it probably is the only area that automation can be explored to gain efficiency with the help from the economies of scale.

Managing complex network and applications to support business needs is a heavy task. Assuming that the required skill set is available from your internal IT department, ensuring security effectively is not only an extra burden to the over-stretched IT staff, but it can cost an organization millions in terms of both capital investments and additional manpower. In such an instance, the best decision lies in outsourcing the right tasks to highly skilled and reliable Security Solution provider.

Today's enterprises require new IT capabilities to keep up with rapidly changing end user needs in the global marketplace. Identifying and implementing the best solutions can be a major headache, compounded by the manpower challenge of maintaining the new IT infrastructure. By outsourcing the complexities of deploying and managing their network infrastructure, enterprises can free up their resources to focus on their core business. Managed Services provided by a telco can deliver a truely one-stop end-to-end solution with single point of accountability and offer complete peace of mind. In this session, learn about how enterprises can leverage on SingTel Managed Services to enjoy the best of breed solutions while gaining access to the latest technology and IT expertise.