Originally from the Southeast United States, Robert has spent the last 15 years working in London, New York and Los Angeles in varying roles in the IT profession. Eleven years ago he worked on his first internet site. Since that time he has helped produce and launch over 60 major internet applications in the areas of customer self service, knowledge management, retail and marketing, new media publishing, and entertainment. He is as passionate today about the technology as when he saw his first static html web site. In past roles, Robert has served as an internet consultant as well as an IT Director for a major publishing firm in the United States.

Robert joined Vignette 7 years ago after having purchased earlier versions of their award winning software to deploy on 2 separate independent customer projects. He has been residing and working in SE Asia with Vignette for the last 4 years. Because of his prior experience in business strategy, channel management, and solution design, delivery and deployment, Knickman has been tasked with managing and expanding Vignette's presence in the SE Asia region. Based in Singapore covering, Thailand, Hong Kong, China, South Korea and the ASEAN region, Robert is tasked with enabling customers and partners on how to solve complex business problems and best leverage their existing technology investments by using Vignette's latest content, collaboration and portal solutions that enable an open standards based services oriented architecture.