Roy Wakim holds dual roles at Avaya as Director, Convergence Solutions & Analyst Relations for the Asia Pacific region. In the Converged Solutions capacity, Roy assists in building strategic alliances with Avaya customers by understanding their business needs and recommending cost-effective technology solutions that will compliment their organisational objectives. As a technology evangelist, Roy is a prominent figure in this region, speaking at industry conferences on the impact of IP Telephony on the business landscape.

In his role as Director Analyst Relations, Wakim is responsible for leading the industry analyst function to ensure Avaya's strategic message is communicated and supported by industry analysts throughout the region.

Wakim has an extensive breadth of industry experience, having worked in the hardware, software and carrier markets. In particular, he has an intimate understanding of the IP Telephony marketplace and the issues impacting businesses today and tomorrow.

Prior to this position, Wakim spent the past four years as Manager for Convergence Solutions, Avaya South Pacific. In this position, he and his team were instrumental in building the Avaya brand by supporting the R&D team in product development, working effectively with Business Partners and customers, and developing product pricing and marketing strategies in South Pacific.

Prior to joining Avaya, he held progressively responsible roles at Davnet Telecommunications in Sydney; Sabre Pacific and Optima Computer Technology in NSW.

Wakim has a bachelor's and master's degree in technology management from the University of Western Sydney.