The recent economic crisis has made the Asia/Pacific business landscape even tougher and more competitive than ever. Perhaps more than ever, enterprises are faced with budget limitations for IT and telecommunications while at the same time having to find innovate ways of gaining market share, retaining customers and find ways to become more flexible and efficient as organizations. IDC expects new technologies and services such as Cloud Computing, Enterprise Search and new ways of addressing Customer Care to be key to addressing these concerns in 2009 and in the years to come.

In this breakfast briefing, Claus Mortensen will share with you the initial findings of the main new IT areas that IDC thinks may change the way enterprises use IT in 2009.