Join IDC Retail Insights analysts for an informative session about the challenges and uncertainties in the current economic environment and how retailers' IT organizations need to put information to work in order to deliver higher decision-making competency for 2010 and beyond. This session will provide results from current research and timely analysis on best practices surrounding the use of information technology to assist retail industry executives in improving their capabilities within areas such as sustainability, POS systems and RFID, and customer experience. Attendees will benefit through IDC Retail Insights' latest findings and learn about IT investment trends for 2010, supply chain, demand planning, merchandising, and point-of-sale (POS) business initiatives.