| 8:30
am |
Registration and
Breakfast |
| 9:00
am |
Welcome Address |
| |
 |
Phil
Hassey
Director, Asia/Pacific
Services Research |
| 9:10
am |
The Asia Pacific Propensity to
Outsource |
| |
 |
Eugene
Wee
Senior Market Analyst,
Asia/Pacific IT Services Research |
| |
|
In this session, Mr Wee will provide
an in depth look at the latest research on IT outsourcing
in Asia Pacific (excluding Japan).
He will share recent end-user insights, market forecasts
and an analysis of both the infrastructure and applications
outsourcing space in the region. |
| 9:55
am |
Your Guide to the
Asia Pacific BPO Roadmap: Navigating through the
twists and turns of this journey |
| |
 |
Conrad
Chang
Senior Market Analyst,
Asia/Pacific BPO Services Research |
| |
|
Mr Chang will provide you with the
key characteristics, challenges and trends of BPO
in Asia Pacific (excluding Japan).
He will also share with you the key IDC analysis,
predictions and recommendations for BPO in the APEJ
region. |
| 10:25
am |
Question
& Answer |
| 10:45
am |
Closing Remarks |
| |
|
Phil
Hassey
Director, Asia/Pacific
Services Research |
| 10:50
am |
Networking
and Refreshments |
| |
*The
Organizer reserves the right to amend the agenda,
as deemed necessary, without prior notice. |
