| 8:45
- 9:15 am |
Registration
and Breakfast |
| 9.15
- 9.20 am |
Welcome
Address |
| 9.20 - 10.00 am |
Managed Services - New Opportunities,
New Battleground |
| |
 |
Sandra
Ng
Vice President, Asia/Pacific
Communications and Peripherals Research, IDC Asia/Pacific |
| |
As enterprises across the region gradually take
the Managed Services route for their IT management
requirements, a trilogy of players have emerged
setting up their stall impressively and aggressively
across the region. IT services vendors, Telecoms
and networking vendors have all made a determined
onslaught on this market with refreshed product
lines, acquisitions and strategic tie ups.
Over the last 12 months, a slew of multi million
dollars Managed Services contracts have been awarded
by Telecom Operators across the region. Have the
Asian Telecom Operator in the region finally warmed
up to the idea of Managed Services? Have we thus
only barely scratch the surface of the possibilities
that this can bring to Managed Services Vendors?
This presentation will outline the opportunities
in the Managed Services market in the Asia/Pacific
region, what are the best practices and business
models that have emerged that will meet the increasingly
complex demands of the Asian enterprises and telecom
operators.
|
| 10.00
- 10.30 am |
IT Outsourcing -
Talking Into Reality |
| |
 |
Eugene
Wee
Market Analyst, Asia/Pacific
Services Research, IDC Asia/Pacific |
| |
There has been much discussion
and perhaps controversy in Asia about the merits
and value to be gained from outsourcing of IT
by enterprises. What is clear is that the market
is constantly evolving, and what was appropriate
today will not be suitable for tomorrow. In his
presentation Mr. Wee will highlight how to stay
ahead of the competition and meet client requirements.
Additionally he will highlight the role to be
played by business process outsourcing (BPO) and
offshore outsourcing and how an integrated capability
has become the requirement to get in the clients
door.
|
| 10:30
- 10:50 am |
Question & Answer |
| 10:50
- 11.00 am |
Closing Remarks |
| 11.00
am |
Networking
and Refreshments |
| |
*The Organizer reserves the right
to amend the agenda, as deemed necessary, without
prior notice. |