Exclusive Breakfast Briefing Brought to You by BT in Association with Avaya

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Exclusive Breakfast Briefing
Join BT, Avaya, IDC & HKCCA for Bigger Thinking on Customer Management

May 06, 2008 (8.30am to 11.00am)
Conrad Hotel Hong Kong (Bowen Room, Level 7)

Join us for Bigger Thinking on Customer Management

IDC Speaker

Claus Mortensen
Principal, Asia/Pacific Emerging Technologies Research , IDC Asia/Pacific

BT Speaker

Peter Leung
Business Development Director of CRM/Contact Centre Solutions, BT NEA

Ruth Rowan
Head of Global Propositions & Marketing, CRM, BT Global Services

Avaya Speaker

Ben Samman
General Manager, Avaya Hong Kong and Macao

This breakfast briefing is brought to you by

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Sponsorship Contact

Rahulan Sivananthan
Regional Account Manager,
Asia/Pacific Conferences
Tel: +603 2169 7533
Fax: +603 2163 5098
Email: rsivananthan@idc.com

Events Contact

Holly Fung
Marketing & Events Manager
Tel: +852-2905-4225
Fax: +852-2537-7347
Email: hfung@idc.com

Samantha Wan
Marketing and Events Executive
Tel: +852-2905-4247
Fax: +852-2537-7347
Email: swan@idc.com

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