November/December 2007

IDC in Asia/Pacific would like to send all AP Insider readers our warmest Season's Greetings and best wishes in the new year.

Welcome to IDC's Asia/Pacific Insider, the monthly newsletter delivered by IDC to inform registered subscribers about IT market trends and drivers in the region, as well as keep you up to date on IDC's latest Asia/Pacific market intelligence and events. For more information on IDC's Asia/Pacific Research, please contact Selina Ang at 65-6829-7717, or via email: sang@idc.com.

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Featured Press Releases
 
Michael Araneta,Senior Research Manager, IT Benchmarking Advisory Service, Financial Insights Asia/Pacific
Kitty Fok ,Vice President, End-User Research & Statistics Group/Greater China Research,IDC Asia/Pacific

Financial Insights Asia/Pacific Identifies Top CRM Initiatives of Malaysian Banks

Singapore and Hong Kong, Nov 14, 2007 - Leading independent research and advisory firm Financial Insights, an IDC company, today announces the release of a new report identifying top priorities on customer relationship management (CRM) strategies for Malaysian banks. This report is derived from key points discussed in a roundtable involving 15 senior executives responsible for CRM initiatives from top banks in Malaysia.

* To view the full article, please click here

PC Vendors in China Expected to Gain Against Smaller Whitebox PC Assemblers Next Year, IDC Says

Singapore and Hong Kong, Nov 30, 2007 – A study by IDC on the domestic PC market in mainland China has produced a number of valuable findings on the dynamics of the second largest PC market in the world. Consumers are the biggest buyers of "whitebox" PCs (PCs assembled by small independent shops rather than the larger brands available across the country). But on the commercial side, buyers increasingly gravitate toward major brands – both local and multinational – as the employee sizes increase. And while sales of whitebox PCs are growing at a fair pace, over the last few years they have not matched the overall growth of booming China PC market.

*To view the full article, please click here

Asia/Pacific Research Update - November 2007
Communications
Asia/Pacific Emerging Countries Telecommunications Services Forecast and Analysis, 2007 - 2011 - Doc # AP2071IDP  Asia/Pacific Emerging Countries Telecommunications Services Forecast and Analysis 2007-2011
Asia/Pacific (Excluding Japan) Mobile Enterprise Email Subscribers 2007-2011 Forecast and Analysis - Doc # AP206103P  Asia/Pacific Enterprise Mobility, Asia/Pacific Unified Communications and Mobility
Private Avaya Steps Up UC Expansion Plans - Doc # AP206114P Asia/Pacific Unified Communications and Mobility, Asia/Pacific Unified Communications, Asia/Pacific Enterprise Mobility
Services
Insights Into the IDC Global Delivery Index Asia/Pacific Top 10 Cities of 2007 - Doc # AP228102P Asia/Pacific Global Delivery Index: Outsourcing Services
NZ, An Enigma Wrapped in a Riddle - Doc # AP228109P Asia/Pacific Global Delivery Index: Outsourcing Services
From Volume to Value: HLC Technologies' Strategy for Growth - Doc # AP227119P Asia/ Pacific Infrastructure Services
Avaya Professional Services Ambitions - Betting on The UC/IP Horse On The Race Track - Doc # AP207124P Asia/Pacific ICT Outsourcing and Managed Services SIS
Asia Pacific (excluding Japan) ICT Outsourcing and Managed Services CPE 2007 to 2012 Forecast - Doc # AP227111P Asia/Pacific ICT Outsourcing and Managed Services SIS
Software
India Online Gaming 2007-2011 Forecast and Analysis - Doc # AP3221SSP Asia/Pacific Online Gaming
Asia/Pacific (Excluding Japan) Mobile Online Gaming 2007-2011 Forecast and Analysis - Doc # AP32210QP Asia/Pacific Online Gaming
Symantec Plugs A Capability Gap With Vontu Acqusition - Doc # AP322327P Asia/Pacific Infrastructure Software, Australia and New Zealand Security Solutions, Australia and New Zealand Secure Content Management
Storage
Asia/Pacific (Excluding Japan) Fibre Channel Switch Market 2007-2011 Forecast and Analysis - Doc # AP261107P Asia/Pacific Disk Storage Systems
Financial Insights
Application Testing in the Financial Services Industry: More Important than You Think - Doc # FIN209543 Asia/Pacific Banking Advisory Service
Notes from the Australia Roundtable: Priorities and Investment Plans - Doc # FIN209575 Asia/Pacific Banking Advisory Service
Global Insurance Top 10 Strategic Initiatives for 2008 - Doc # FIN_0454 Asia/Pacific Insurance
Bancassurance in Japan: Gearing Up for Liberalization - Doc # FIN209315 Asia/Pacific Insurance
Worldwide Insurance 2008 Top 10 Strategic Initiatives: It's a Mad, Mad, Mad, Mad World of Insurance Opportunities - Doc # FIN209565 Asia/Pacific Insurance
The Four Imperatives for CRM in Malaysian Banking - Doc # FIN209368 Asia/Pacific IT Benchmarking Advisory Service
On-Demand CRM for Asian Banks: A Convergence of Demand and Vendor Propositions - Doc # FIN209298 Asia/Pacific IT Benchmarking Advisory Service
Notes from the Australia Roundtable: Priorities and Investment Plans - Doc # FIN209575 Asia/Pacific IT Benchmarking Advisory Service, Asia/Pacific Management Advisory Service
Manufacturing Insights
Asia/Pacific High-Tech Manufacturing Industry Update, 1H07 - Doc # AP664104P Manufacturing Insights: Asia/Pacific IT Opportunity: Manufacturing
Australia
Whats Drives Outsourcing Investments in the Government Vertical - Doc # AU221207P Australia Outsourcing and Utility Services
Australia HR BPO Market 2007-2011 Forecast and Analysis - Doc # AU223102P Australia Business Process Outsourcing
China
China Retail Industry IT Solution 2007-2011 Forecast and Analysis - Doc # CN383109P China IT Opportunity
China Packaged Software 2007-2011 Forecast and Analysis - Doc # CN321105P China Software Market
Korea
Korea Converged Comminication Services Market 2007 - Doc # KR14110737 Korea Networks and Communications
Korea Vertical Market 2007-2011 Forecast Update on 2H 2007 - Doc # KR40110733 Korea ICT Market
Korea Hardware and Software Deploy and Support 2006-2011 Forecast - Doc # KR22110710 Korea Services
Korea ERP Applications Software 2007-2011 Forecast and Analysis: 1H2007 Review - Doc # KR32110743 Korea Enterprise Systems
Korea Blade Server Market 1H 2007 Analysis - Doc # KR24110743 Korea Enterprise Systems
Korea Integration Server Software Platform 2007-2011 Forecast and Analysis - Doc # KR32110744 Korea Software
New Zealand
New Zealand Outsourcing: Market Developments 2007- Doc # NZ222204P New Zealand Business Enablement: IT Services, New Zealand Outsourcing and Utility Services
Asia/Pacific Research – Coming in December 2007
Communications
Asia/Pacific (Excluding Japan) Mobile Softswitch & Mobile Media Gateway 2007-2011 Forecast and Analysis Asia/Pacific Carrier Network Equipment
Asia/Pacific (Excluding Japan) Enterprise Mobility Competitive Assessment 2007 Asia/Pacific Enterprise Mobility, Asia/Pacific Unified Communications and Mobility

Nortel: WiMAX Strategy in Asia/Pacific (Excluding Japan) Asia/Pacific Carrier Network Equipment

Asia/Pacific (Excluding Japan) IPTV/Triple Play Infrastructure & CPE Spending 2007-2011 Forecast & Analysis Asia/Pacific Carrier Network Equipment

HSDPA services in Asia/Pacific (Excluding Japan) Asia/Pacific Wireless Markets and Technologies

Asia/Pacific (excluding Japan) Enterprise Mobility Prosumers' Survey, 2007: Embracing Enterprise Mobility To Deliver Results  Asia/Pacific Enterprise Mobility, Asia/Pacific Unified Communications and Mobility

Ericsson's Asia Pacific HSPA Strategy Asia/Pacific Wireless Markets and Technologies

Asia/Pacific Mobile Services 2007-2011 Forecast Update: 2007 Mid Year Forecast Update Asia/Pacific Wireless Markets and Technologies
Case Study: Reef Point Systems and Convergence Gateways Asia/Pacific Carrier Network Equipment

Asia/Pacific (Excluding Japan) Enterprise Mobility Competitive Assessment 2007 Asia/Pacific Enterprise Mobility, Asia/Pacific Unified Communications and Mobility

Asia/Pacific (Excluding Japan) Carrier's IT Spending: Opportunities & Challenges Among IT Vendors Asia/Pacific Carrier Network Equipment

Asia/Pacific (Excluding Japan) IP VPN Services 2006-2011 Forecast and Analysis Asia/Pacific IP Services

Asia/Pacific Mobile Consumer Survey 2007 Asia/Pacific Wireless Markets and Technologies

Asia/Pacific (Excluding Japan) Mobile Music Services 2007–2011 Forecast: Ringback Tones Rule Supreme Asia/Pacific Wireless Markets & Technologies

Asia/Pacific (excluding Japan) Unified Communications Forecast and Analysis Update, Q207 Asia/Pacific Unified Communications and Mobility, Asia/Pacific Unified Communications

IT Overview
Asia/Pacific IT Spending Forecast Update: Version 2Q07 Black Book Forecasts Asia/Pacific IT Spending and User Segmentation
Asia/Pacific IT Spending 2007-2011: Forecast:The Asia/Pacific Blackbook, October 2007 Asia/Pacific IT Spending and User Segmentation
Asia/Pacific (Excluding Japan) Top 10 Predictions 2008: Disruption and Segmentation Asia/Pacific IT Spending and User Segmentation
Personal Systems
Asia/Pacific (Excluding Japan) Home Networking 2007–2011 Forecast and Analysis Asia/Pacific Consumer Markets

Asia/Pacific (Excluding Japan) Digital Set-Top Box: 2006 Review and 2007-2011 Forecast and Analysis Asia/Pacific Consumer Markets
Music Phones and MP3 Players: Balance Shifts in APEJ Asia/Pacific Mobile Devices
Asia/Pacific (Excluding Japan) Mobile Phone Vendor Analysis, 2007: Snakes and Ladders Asia/Pacific Mobile Devices
Asia/Pacific (Excluding Japan) Paid Online Music Services 2006–2011 Forecast and Analysis Asia/Pacific Consumer Markets
Asia/Pacific (Excluding Japan) Mobile Music Services 2007–2011 Forecast: Ringback Tones Rule Supreme Asia/Pacific Consumer Markets
Services
Asia/Pacific (Excluding Japan) ICT Outsourcing and Managed Services Forecast 2007 to 2012: The Yellow Brick Road Asia/Pacific ICT Outsourcing and Managed Services
India Internet Data Center 2006 to 2011 Forecast and Analysis: Clearing The Indian Fog Asia/Pacific ICT Outsourcing and Managed Services
EDS Asia - Moving Beyond the Elephant Hunt Asia Pacific Infrastructure Services
Asia/Pacific (Excluding Japan) Managed Security Forecast and Analysis - Pandora Box Opened? Asia/Pacific ICT Outsourcing and Managed Services
IBM Rolls Out Enriched Security Arsenal And Revitalizes Its Risk Management Initiatives Asia/Pacific Infrastructure Services
· Market Maturity and IT Services needs; Differing status quo, differing needs Asia/Pacific Infrastructure Services
Software

Infrastructure Software Market Highlights 1H07 Asia/Pacific Infrastructure Software

CRM Applications: Industry Specific Needs, Software Licensing, and Product Innovations in Australia, PRC, India, and Korea Asia/Pacific Enterprise Applications
Asia/Pacific (Excluding Japan) Application Development and Deployment Software Market Highlights, January - June 2007 Asia/Pacific Application Tools Software
Online Gamers' Spending and Behavioral Patterns in China, Malaysia, and Vietnam Asia/Pacific Online Gaming
Asia/Pacific (excluding Japan) Enterprise Applications Market Highlights, January - June 2007 Asia/Pacific Enterprise Applications
IBM Rolls Out Enriched Security Arsenal And Revitalizes Its Risk Management Initiatives Asia/Pacific Infrastructure Software
Identity & Access Management Software Market In Asia/Pacific (Ex Japan): Review of 2007 And Looking Beyond Asia/Pacific Infrastructure Software
Storage

The Market Impact and Outlook for File Area Networks Asia/Pacific Disk Storage Systems

Asia/Pacific (Excluding Japan) Disk Storage Systems 2006-2011 Midyear Forecast Update Asia/Pacific Disk Storage Systems
Asia/Pacific (Excluding Japan) Disk Storage Systems 2007-2011 Midyear Forecast Update Asia/Pacific Disk Storage Systems
Asia/Pacific Branded Tape Drive Market, 2007-2011: Semiannual Update Asia/Pacific Branded Tape Drive Market, 2007-2011:
Asia/Pacific Branded Tape Automation Market, 2007-2011: Semiannual Update Asia/Pacific Branded Tape Automation Market, 2007-2011: Semiannual Update
Australia
Adoption of Linux in Australian Small and Medim-Sized Businesses: A Work In Progress Australia Small and Medium Business Markets
Australia Business Services ICT Market 2007-2011 Forecast and Analysis Australia Vertical Markets
Australia Education ICT Market 2007-2011 Forecast and Analysis Australia Vertical Markets
Australia Retail and Wholesale ICT Market 2007-2011 Forecast and Analysis Australia Vertical Markets
Australia Printing and Imaging Opportunities in Large Businesses Australia Printing and Imaging
Consolidation, Virtualisation and Storage Strategies in Australian Small and Medium-Sized Business: The Quiet Revolution Australia Small and Medium Business Markets
The IDC Award For Best Practices In Infrastructure Outsourcing Goes To.... Australia Outsourcing and Utility Services
Australia and New Zealand Identity Management Market Analysis, 2007 2007 Australia and New Zealand Identity Management, Australia and New Zealand Security Solutions
Australia Network Consulting and Integration Services Australia IT Services Opportunities
Learning From Successful Global BPO Deals Australia Business Process Outsourcing
Australia Utilities ICT Market 2007-2011 Forecast and Analysis Australia Vertical Markets
Australia Small and Medium-Sized Business Outsourcing Adoption 2007: A little less conversation, a little more action please Australia Small and Medium Business Markets
Finding Me: Mobile Location-Based Services and GPS Australia Mobile and Wireless Solutions
Australia Transport ICT Market 2007-2011 Forecast and Analysis Australia Vertical Markets
Australia ICT Business Markets 2007-2011 Forecast and Analysis Australia Next Generation Networks
Australia SMB Hosting Infrastructure Services 2007 - 2011 Forecast and Analysis Australia Hosting Services
ITEyewitness: Secure Content Management - Don't Wait Until It's Too Late Australia and New Zealand InTEP+Plus, Australia and New Zealand CIO Exposed
Australia and New Zealand Enterprise Resource Management Applications 2007-2011 Forecast and Analysis Australia and New Zealand ERM Applications in the SMB Market
Australia Small and Medium-Sized Business 2008 Top 10 Predictions: Give Me More Australia Small and Medium Business Markets
ITEyewitness: IT Skills and Staffing in Australia Australia and New Zealand InTEP+Plus, Australia and New Zealand CIO Exposed
ITEyewitness: Linux - Adopt a Penguin Today Australia and New Zealand InTEP+Plus, Australia and New Zealand CIO Exposed
Australia Government ICT Market 2007-2011 Forecast and Analysis Australia Vertical Markets
Australia and New Zealand

ITEyewitness: PMO - Evolution not Revolution Australia & New Zealand InTEP+plus, Australia & New Zealand CIO Exposed

Australia and New Zealand Security Services Competitive Analysis, 2007 Australia and New Zealand Security Services,Australia and New Zealand Security Solutions
Australia and New Zealand Security Solutions 2H07 Forecast Update, 2007-2011 Australia and New Zealand Security Solutions, Australia and New Zealand Secure Content Management, Australia and New Zealand Identity Management, Australia and New Zealand Security Services
Australia and New Zealand CRM Applications Market Analysis and Forecast 2007-2011 Australia and New Zealand CRM Applications in the SMB Market
ITEyewitness: Australian Enterprise Mobility Opportunities Australia and New Zealand InTEP+Plus, Australia and New Zealand CIO
China

China Server 2007-2011 Forecast and Analysis China Computing Market

China Internet Usage: An End-User Study 2007 China Internet Usage and Opportunity, China Consumer Devices and Services
China Internet Value-Added Service 2007-2011 Forecast and Analysis – Doc # CN206101P China Telecom Market Opportunities
China Enterprise Mobility 2007-2011 Forecast and Analysis – Doc # CN206104P China Telecom Market Opportunities
China Tape Drive and Tape Automation 2007-2011 Forecast and Analysis – Doc # CN101106P China Computing Market
China Fixed-Mobile Convergence: Opportunities and Challenges – Doc # CN206106P China Telecom Market Opportunities
Government Insights

Compilation of Asia/Pacific Government Technology Contracts 1H07 Government Insights: Asia/Pacific IT Opportunity: Government

Public Private Partnerships: Asia/Pacific Cases Government Insights: Asia/Pacific IT Opportunity: Government

Manufacturing Insights
RFID Implementation - Few Years On: A HP-Mentor Media Case Study Asia/Pacific IT Opportunity: Manufacturing
Korea
· Korea PC 2007-2011 Forecast Update: 3Q 2007 Review Korea Personal Computing
· Korea Server 2007 – 2011 Forecast and Analysis: 3Q 2007 Review Korea Enterprise Systems
New Zealand
New Zealand SMB Telecommunications Buyer Behaviour, 2007 New Zealand Mobile and Wireless Solutions, New Zealand IT Spending: SMB and Vertical Market
New Zealand SMB Emerging Technology Adoption, 2007 New Zealand Next Generation Networks, New Zealand IP Network Services, New Zealand Broadband Access Services and Equipment
Online Advertising Overview, 2007 New Zealand Next Generation Networks, New Zealand Mobile and Wireless Solutions
New Zealand Enterprise IP Communications 2007-2011 Forecast & Analysis New Zealand Next Generation Networks
New Zealand Wireless Service Providers Competitive Analysis, 2007 New Zealand Mobile and Wireless Solutions
Cause and Effect: Consulting and Integration in New Zealand New Zealand Business Enablement: IT Services

IBM to Buy Cognos for US$4.9 Billion - Welcome to the Party Party New Zealand Software: Compete, Australia and New Zealand CRM Applications in the SMB Market, Australia and New Zealand ERM Applications in the SMB Market

New Zealand Support Services: Perform well and you shall be rewarded! New Zealand Business Enablement: IT Services, New Zealand Infrastructure: Compete
IDC’s Expansion Efforts Validated by Outsell, Inc

The fruits of IDC's ongoing expansion efforts have been recognized in a recent report from Outsell, Inc., the only syndicated research and advisory firm for the information industry. In particular, the report noted IDC's industry leadership in research analysts, geographic coverage, and growth in vertical industry markets. The Outsell report outlines IDC's overall position in the $2.6 billion worldwide information technology (IT) and telecommunications research sector and how IDC's recent expansion efforts have strengthened its position in this competitive market.

In terms of revenue, IDC is the largest private company in this sector and the second largest company overall. With more than 950 analysts, IDC also has the largest research staff in the sector. Reflecting the company's focus on research-driven market intelligence, the report notes that IDC has the sector's highest concentration (59%) of analysts among its employees.

IDC's geographic footprint is identified by Outsell as a "key strength, especially in comparison to other large IT & Telecom research firms." With a long-standing commitment to global coverage, IDC extended its geographic presence to an industry-leading 93 country markets with the addition of 20 new countries in 2006. The report also notes that "IDC has more analysts outside the U.S. (62%) than within." The company's broad global presence brings unsurpassed local knowledge to IDC's clients and ensures early and deep coverage of the industry's emerging markets.

The report also focuses on the expansion of IDC's vertical industry research through the creation of six Insights businesses (Energy Insights, Financial Insights, Government Insights, Health Industry Insights, Manufacturing Insights, and Global Retail Insights). Outsell gives IDC high marks for this strategic expansion, stating that "for the IT & Telecom research industry, IDC provides a good best practice example of developing and rolling out a number of vertical services, with a commitment that is second to none in this segment."

More details of the report is available here.

About Outsell, Inc.

Outsell is the only worldwide syndicated research and advisory firm that delivers must-have intelligence and advice to publishers and information providers. We analyze markets, companies, and trends, and provide fact-based recommendations for high-level executives and product development, marketing and strategy teams. In addition, we work with information managers to benchmark spending and demonstrate best practices. Outsell invests significantly in original research each year to guide clients in optimizing their strategies, plans, and performance. Outsell's headquarters are in Burlingame, CA, US and London, UK. Visit us at www.outsellinc.com.

 

Asia/Pacific Upcoming Events
     
Manufacturing Insights' Conference Mobile Services Market in Emerging Countries 2006-2011 Forecast and Analysis Asia/Pacific (Excluding Japan) Top 10 Predictions 2008: Disruption and Segmentation

 Nov 27, Bangkok, Thailand
 Nov 29, Korea
 Dec 11, Shanghai, China
 Jan 11, New Delhi, India
 Jan 29, Malaysia

22 November – 24 December, 2007