May/June 2009

Welcome to IDC's Asia/Pacific Insider, the monthly newsletter delivered by IDC to inform registered subscribers about IT market trends and drivers in the region, as well as keep you up to date on IDC's latest Asia/Pacific market intelligence and events. For more information on IDC's Asia/Pacific Research, please contact Selina Ang at +65-6829-7717, or via email: sang@idc.com.

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Announcement: Sponsorship Opportunities
Featured Research

This IDC study examines the Software-as-a-Service (SaaS) market for the period 2009 to 2013. It covers the current adoption rate, historical data, and forecast of the general SaaS market, as well as the growth trends for all Asia/Pacific (excluding Japan) countries and six applications.

To purchase this report, click here. For further information, contact Jace Tang at jtang@idc.com or DID: +65-6829-7723.

Featured Press Releases
Government InsightsClaus Mortensen, Principal, Asia/Pacific Emerging Technologies Research IDC Asia/Pacific
Government InsightsSharon Tan, Senior Market Analyst, Asia/Pacific Application Tools Software ResearchIDC Asia/Pacific

Asia-based Companies Prioritize Customer Care To Get Through Downturn, IDC Polls Show

Singapore & Hong Kong, June 05, 2009 – Results from IDC’s Asia/Pacific Advanced Customer Care and Retention (ACCR) 2009 poll of Asia-based companies indicate that although most are reducing or freezing their investments in IT during this economic downturn, 20% of the respondents will still invest in IT solutions that can help them increase earnings. This trend is seen most clearly among larger enterprises and especially in China. Companies that are focusing on growth are significantly more likely to explore the more advanced areas of customer care. Nearly half of the respondents saw the main value of 'Customer Care' as being a way to generate revenue, and many are ready to go beyond traditional customer relationship management.

"Companies with growth ambitions despite the current crisis are exploring more advanced options than companies that hope to get through the downturn by cutting costs", said Claus Mortensen, Principal for IDC Asia/Pacific Emerging Technologies Research Group. "New advanced customer care tools such as customer analytics, customer database management and new web-based tools, are much more on the agenda for these types of companies. They tend to appreciate the value of customer targeting and engagement more than companies with a more reactive approach. These solutions can make a huge difference to how companies position themselves for the future and may be the most important IT investment a company can make in today’s economic climate".

*To view the full article, please click here

APEJ Region's Database Market Breached the US$2 Billion Dollar Mark for the First Time in 2008, IDC Reveals

Singapore and Hong Kong, June 10, 2009 – IDC's latest study on the Asia/Pacific excluding Japan (APEJ) software market revealed that notwithstanding the current economic climate, the Information and Data Management Software (IDMS) market continued to grow by 8.02% in 2008 over 2007 and was valued at an estimated US$2,107.99 million[1]. The market grew on the back of maintenance revenue stream, and on-going implementations and other projects that were approved pre-crisis. This includes those that were pulled through by application deployments and data warehouse implementations. Nonetheless, the region's IDMS market was not sparred from the impacts of the economic crisis and declined slightly in USD terms in 2H 2008 as cost control measures kicked in and IT initiatives deemed non-mission-critical were delayed.

Sharon Tan, Research Manager of IDC’s Asia/Pacific Software Research, commented, "The outlook for the IDMS market in 2009 in this region has been adversely impacted due to a generally strong focus on cost cutting measures, deferral of large transformational projects and a wait-and-see attitude from businesses – even from those that are comparatively financially secure during this crisis. However, data volumes generated from IT systems and the demand for better and more 'real time' information is still growing." The IDMS market includes RDBMS, and non-relational databases management systems as well as data integration and database tools.

*To view the full article, please click here


 
Government InsightsBill Rojas, Research Director, Asia/Pacific Communications Research IDC Asia/Pacific
Government InsightsSheila Lam, Senior Market Analyst, Asia/Pacific Software ResearchIDC Asia/Pacific

Wireless Backhaul to Go Next-Generation by 2012, Says IDC

Singapore, Hong Kong & Kuala Lumpur, June 16, 2009 – Based on IDC's continuous research of the Asia/Pacific (including Japan) carrier network equipment market, IDC predicts that there will be over 3 million basestations and over 1.8 million cell sites in by 2012, representing a growth of 24.3% and 10.7% respectively from 2008. Approximately half of these sites will be connected to fiber through Carrier Ethernet. Urban 3G/High-Speed Packet Access (HSPA) basestations will be linked to fiber by 2011 in most markets in the region. IDC also expects that almost all urban WiMAX and Long Term Evolution (LTE) basestations will be connected to fiber by 2012. Non-line-of-sight (NLOS) microwave and fixed WiMAX will be used to provide up to 300 mbps backhaul in areas where fiber is not available.

“A number of leading mobile carriers in Asia/Pacific, in countries such as Australia, Hong Kong, India, Japan, Korea, Japan, Philippines, and Singapore, are already starting to connect parts of their metropolitan 3G/HSPA backhauls with Carrier Ethernet over fiber,” said Bill Rojas, Research Director for IDC’s Asia/Pacific Telecommunications Research. “The main driver of this transformation is the need for mobile operators to provide scalable, high-bandwidth, web 2.0 video and audio content, and internet access services for both mobile and fixed users in incremental CAPEX outlays."

*To view the full article, please click here

IDC Forecasts the Software-as-a-Service Market To Grow 6 Times Stronger than the Overall Packaged Software Market Growth in Asia/Pacific (excluding Japan) Region

Singapore and Hong Kong, June 17, 2009 – IDC expects the SaaS (Software-as-a-Service) market to take off significantly in 2009, despite a challenging year for IT market in Asia/Pacific (excluding Japan) region. According to IDC's latest report "Asia/Pacific (excluding Japan) Software-as-a-Service Market Size and Forecast, 2009-2013: The Growth Has Yet to Peak" (Doc #AP321205S), the regional SaaS market is expected to reach US$298 million in 2009, which is an increase of 18% from 2008. This growth rate is 6 times higher than the overall packaged software market growth of 3% in 2009.

"Companies in the region are more keen with the SaaS subscription model as they cope with the increasing IT budget constraints,” said Sheila Lam, Senior Market Analyst of IDC’s Asia/Pacific Enterprise Applications Research. "Enterprises are considering to shift the hardware and software maintenance expenses towards SaaS, which appears to be a cost-efficient alternative by merging the license, hosting and management fees into a single subscription fee."

*To view the full article, please click here

Asia/Pacific Research Update - May 2009
Communications
India, People's Republic of China, and South Korea Mobile Carrier Network Equipment Spending 2009-2012 Forecast and Analysis – Doc #AP204102S Asia/Pacific Carrier Network Equipment
Tata Communications: Carrier Ethernet in the Spotlight - Doc #AP201214S Asia/Pacific NGN Telecommunications Services, Asia/Pacific Telecom Operator Strategies
Asia/Pacific (Excluding Japan) Mobile Services 2009-2013 Forecast Update: 2008 Year-End Review - Doc #AP201301S Asia/Pacific Wireless Markets and Technologies
3Com's Pledge to Enterprise Networking: Its Boldest Attempt to Disrupt the Status Quo - Doc #AP201205S Asia/Pacific Quarterly Switch and Router Tracker, Asia/Pacific Quarterly Wireless LAN Tracker
Looking Beyond the Uncertainty: Asia/Pacific Unified Communications 2009–2013 Forecast and Analysis - Doc #AP207303S Asia/Pacific Unified Communications and Enterprise x.0
Asia/Pacific (Excluding Japan) Datacenter Services Market 2009-2013 Forecast and Analysis: The Tide Is High – Doc #AP207106S Asia/Pacific ICT Outsourcing and Managed Services
Verizon Business Becomes the Latest Player in the Cloud Game - Doc #AP207150S Asia/Pacific ICT Outsourcing and Managed Services
Wipro Vanquishes Its Opponents with Significant Unitech Outsourcing Win - Doc #AP207149S Asia/Pacific ICT Outsourcing and Managed Services
Is Fujitsu Ready to Enter the Outsourcing and Managed Services Inner Circle? - Doc #AP207148S Asia/Pacific ICT Outsourcing and Managed Services
Emerging Technologies
Asia/Pacific (Excluding Japan) Social Network Sires 2008-2012 Forecast and Market Analysis - Doc #AP628201S Digital Marketplace: Social Media
Personal Systems
Asia/Pacific (Excluding Japan) Mobile Devices 2008-2013 Forecast and Analysis - Doc #AP106103S Asia/Pacific Mobile Devices
Peripherals
Asia/Pacific Managed Print Services: End-User Study, 2009 - Doc #AP229105S Asia/Pacific Hardcopy Peripherals: Software and Services
Services
Vendor Profile: Tech Mahindra - Success of Focus Strategy - Doc #AP221180S Asia/Pacific Services Opportunities
Asia/Pacific (Excluding Japan) IT Services Contract Analysis: Key Lessons for 2009 - Doc #AP221109S Asia/Pacific Services Opportunities
Tech Mahindra Places Winning Ante for Satyam, But Challenges Lie Ahead - Doc #AP221119S Asia/Pacific Services Opportunities
Software
Asia/Pacific (Excluding Japan) Software-as-a-Service Market Size and Forecast - Doc # AP321205S Asia/Pacific Application Tools Software
Asia/Pacific (Excluding Japan) Content Management 2008 Market Sizing and 2009–2013 Forecast and Analysis - Doc # AP322104S Asia/Pacific Application Tools Software
Asia/Pacific (Excluding Japan) System Infrastructure Software Market Highlights, July - December 2008 - Doc #AP322303S Asia/Pacific Infrastructure Software
Asia/Pacific (Excluding Japan) System Infrastructure Software Forecast and Analysis, 2009 – 2013 - Doc #AP322302S Asia/Pacific Infrastructure Software
Financial Insights
Market Analysis: Financing the Supply Chain in Asia — Trends and Opportunities in This Crisis - Doc #FIN218460 Asia/Pacific Banking Advisory
Market Analysis: Core Banking in Asia/Pacific — 2008 Deals - Doc #FIN218459 Asia/Pacific IT Benchmarking Advisory Service
Government Insights
Economic Stimulus and Expansionary Budgets: Tabulating the Government's Response to the Economic Downturn in Asia/Pacific – Doc #AP633101S Government Insights: Asia/Pacific IT Opportunity: Government, Government Insights: Technology Decision Support
Australia
Australia Finance and Accounting BPO Services 2009-2013 Forecast and Analysis: Demand and Size of Opportunity – Doc #AU223101S Australia Outsourcing and Utility Services, Australia Business Process Outsourcing
Australia Business Process Outsourcing 2009-2013 Forecast and Analysis - Doc #AU22310RS Australia Business Process Outsourcing
Australia Healthcare Information and Communication Technology Market 2008-2012 Forecast and Analysis - Doc #AU386106S Australia Vertical Markets
China
China Small and Medium–Sized Business Software Market: Opportunities and Challenges - Doc #CN321102S China Software Market
China Business Analytics Software 2009–2013 Forecast and Analysis - Doc #CN321106S China Software Market
PRC CRM (exclusive Call Center) Market developing status and roadmap - Doc #CN321101S China Software Market
China–Based Offshore Software Development 2009–2013 Forecast and Analysis - Doc #CN221102S China Services Market
China Managed Services in SMB Market: Opportunities and Challenges - Doc #CN221101S China Services Market
China IPTV 2009-2013 forecast and analysis - Doc #CN208101S China Telecom Market Opportunities
Indonesia
Indonesia Telecommunications Services 2008–2013 Forecast and Analysis - Doc #ID209105S Indonesia Telecommunication Overview
Korea
Korea ICT 2009-2013 Forecast and Analysis 200 Year-End Review – Doc #KR40050941 Korea ICT Market
Korea Vertical Market 2009-2013 Forecast 2008 Year-End Review - Doc #KR40050942 Korea ICT Market
Korea HSDPA Market Forecast & & Analysis – Doc #KR14050959 Korea Networks and Communications
Korea Application Networking Equipment Market Forecast & & Analysis – Doc #KR14050958 Korea Networks and Communications
Korea Infrastructure Management Software 2009-2013 Forecast and Analysis: 2008 Year-End Review - Doc #KR32050972 Korea Software
Malaysia
Malaysia Mobile Brand Perception & Customer Churn, 2008 – Doc #MY202107S Malaysia Telecommunications
Malaysia Mobile Operator Services 2009-2013 Forecast and Analysis - Doc #MY202108S Malaysia Telecommunications
Malaysia Maxis FastTap NFC Launch - Doc #MY202117S Malaysia Telecommunications
Malaysia Broadband Internet Access Services, 2009-2013 – Doc #MY202109S Malaysia Telecommunications
Green IT in Malaysia: Emergence and Development - Doc #MY381106S Malaysia ICT Overview
Malaysia IT Services 2009-2013 Forecast and Analysis – Doc #MY381106S Malaysia ICT Overview
New Zealand
New Zealand Small and Medium–Sized Business 2009–2013 Forecast and Analysis - Doc #NZ387104S New Zealand IT Spending: SMB and Vertical Markets
Top 10 Strategic IT Initiatives for New Zealand Banks in 2009 - Doc #NZ387101S New Zealand IT Spending: SMB and Vertical Markets
New Zealand Hardcopy Output Market Analysis and Forecast: 2009-2013 - Doc #NZ126101S New Zealand Peripherals: Compete
New Zealand IT Services Market 2009-2013 Forecast and Analysis - Doc #NZ222201S New Zealand Business Enablement: IT Services
New Zealand Outsourcing Services 2008 - 2013 Forecast and Analysis - Doc #NZ222203S New Zealand Business Enablement: IT
Philippines
The Philippines Telecommunications Services 2009-2013 Update and Forecast - Doc #PH204103S Philippine Telecom Market
Thailand
Thailand Telecommunication Services 2009-2013 Forecast and Analysis - Doc #TH209103S Thailand Telecommunications Market Overview
Asia/Pacific Research – Coming in June 2009
Communications
Managed Services and the NGN Asia/Pacific NGN Telecommunications Services, Asia/Pacific ICT Outsourcing and Managed Services
Telecom Carrier Transformation - Evolution to a Services-oriented Business Model Asia/ Pacific ICT Outsourcing and Managed Services
Is Managed Services Growth Skating On Thin Ice - Results From Spending Intention Poll Asia/ Pacific ICT Outsourcing and Managed Services
Asia Pacific (excluding Japan) ICT Outsourcing and Managed Services 2008 to 2013 Forecast Update - Industry Cannot Hide From Economic Headwinds Asia/Pacific ICT Outsourcing and Managed Services
Asian Telcos with Pan Asian Footprint Asia/Pacific Telecom Operator Strategies, Asia/Pacific NGN Telecommunications Services, Asia/Pacific ICT Outsourcing and Managed Services
Asia/Pacific Excluding Japan UC Applications Vendor Share, 2008: Seeding Opportunities in Difficult Times Asia/Pacific Unified Communications & Enterprise x.0
Asia/Pacific (Excluding Japan) Carrier Network Equipment Spending 2008–2012 Forecast and Analysis Asia/Pacific Carrier Network Equipment
Emerging Technologies
Asia/Pacific Advanced Customer Care and Retention (ACCR) Survey 2008 - Reaching Generation Y Asia/ Pacific Digital Marketplace and New Media
Personal Systems
Asia/Pacific (Excluding Japan) Mobile Device User Survey, 2008 Asia/Pacific Mobile Devices
Peripherals
Asia/Pacific Managed Print Services: End User Study, 2009 Asia/Pacific Hardcopy Peripherals Software and Services
Services
The Asia/Pacific Business Continuity & Disaster Recovery Market: Focus on China, India and Australia Asia/Pacific IT Services Solution
The Green-ability Gauge: IBM - A Vendor Profile Series to Assess Vendor Green IT Go-to-Market Strategies and Execution in Asia/Pacific Region Asia/Pacific Green IT
The Impact of the Changing Economy on SMB System Infrastructure Software Spending in selected Asia/Pacific (excluding Japan) countries Asia/Pacific Infrastructure Software
Software
Open Source Software Adoption in Asia/Pacific Excluding Japan (APEJ) Region Asia/Pacific Application Tools Software
Software-as-a-Service 2009: CRM end-user study Asia/Pacific Enterprise Applications - Transforming Models
Storage
The Market Impact and Outlook for Data Deduplication Asia/Pacific Disk Storage Systems
Asia/Pacific (Excluding Japan) Disk Storage Systems 2008: Year in Review and Outlook for 2009 Asia/Pacific Quarterly Disk Storage Systems Tracker
Manufacturing Insights
Asia/Pacific Supply Chain Management Considering Green Constraints in Supply Chain Optimisation: Fonterra Cooperative Group
Australia
Australian Telecommunications Usage and Preferences: IDC 2009 Telecommunications survey Australia Next Generation Network, Australia Mobile and Wireless Solutions
Notes from the Australian Health Insights Roundtable: Priorities and Plans Australia Vertical Markets, Health Industry Insights: Australian Roundtable 2009
Australia Business Demographic Structure and Performance Indicators, 2009 Australia Small and Medium Business Markets, Australia Vertical Markets
Australia: Cloud Computing Survey 2010 Australia: Cloud Computing 2009
Australia IT Services 2009-2013 Forecast and Analysis Australia IT Services Opportunity
Australian Hosting Services Market Australia IT Services Opportunity
Australia Network Management Services Forecast and Analysis 2009-2013 Australia Outsourcing and Utility Services
China
China Business Analytics Software 2009-2013 Forecast and Analysis China Software Market
China Linux 2009-2013 Forecast and Analysis China Software Market
PRC CRM (exclusive Call Center) Market developing status and roadmap China Software Market
China-Based Off-Shore Software Development Market 2009-2013 Forecast and Analysis China Services Market
China Datacenter 2009-2013 Forecast and Analysis China Services Market
China Vocational IT Training 2009-2013 Forecast and Analysis China Services Market
China Insurance Industry IT Solution 2009-2013 Forecast and Analysis China IT Opportunity
China Energy Industry IT Solution 2009-2013 Forecast and Analysis China IT Opportunity
China Retail Industry IT Solution Market 2009-2013 Forecast and Analysis China IT Opportunity
China Manufacturing Industry IT Solution 2009-2013 Forecast and Analysis China IT Opportunity
China Healthcare Industry IT Solution 2009-2013 Forecast and Analysis China IT Opportunity
China Telecom Network Life-Cycle Services Market China Telecom Market Opportunities
China IPTV 2009-2013 forecast and analysis China Telecom Market Opportunities
China Mobile Phone 2009-2013 Forecast and Analysis China PC Market: Compete
China IT Security Software 2009-2013 forecast and analysis (2H08) China IT Security Solutions
India
India Enterprise Computing Product Market 2009-2013 Forecast and Analysis India Telecommunications Markets
Indonesia
Indonesia Telecommunications Services 2008–2013 Forecast and Analysis Indonesia Telecommunication Overview
Korea
Korea Application Server Software Platform(ASSP) Market Forecast and Analysis Korea Software
Korea Overall Software Market Forecast and Analysis Year end review Korea Software
Korea ERP Market Forecast and Analysis Year end review Korea Software
Korea Security Software Market Analysis & Forecast: 2008 Year-End Review Korea Services
Korea DBMS 2009-2013 Forecast; 2008 Year-End Review Korea Services
Korea IT Services Forecast Korea Services
IT Services Competitive Analysis Korea Services
Korea IS Outsourcing Services Forecast Korea Services
Korea Server Market Bulletin(3) Korea Enterprise Systems
Korea Enterprise Systems, 1Q 2009 Korea Enterprise Systems
Korea Telecom Services & Equipment Forecast & Analysis Korea Networks and Communications
Korea PC Market Forecast and Analysis, 1Q09 Korea Personal Computing
Malaysia
2008 Malaysia IT Services Market Overview Malaysia Services Hot Spots
New Zealand
New Zealand Small and Medium Size Business 2009-2013 Forecast and Analysis New Zealand IT Spending: SMB and Vertical Markets
New Zealand Broadband Bluff – are we missing the point? New Zealand Telecommunications Market
New Zealand Government's Fibre Revolution – What happens if we get it wrong? New Zealand Telecommunications Market
New Zealand Telecommunications Market Analysis and Forecasts 2009-2013 New Zealand Telecommunications Market
Mobile consolidation - it's all about scale New Zealand Telecommunications Service
New Zealand Consulting and Integration 2009 - 2013 Forecast and Analysis New Zealand Consulting and Integration 2008 - 2013 Forecast and Analysis
Vietnam
Vietnam Internet Datacenter Services 2009-2013 Forecast and Analysis Vietnam Internet Datacenter Services Forecast and Analysis 2009-2013
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For more information about this program, click on the link above OR contact Selina Ang at +65-6829-7717 or email sang@idc.com

Asia/Pacific Upcoming Events
    Government Insights


IDC's Asia/Pacific SecurityVision Conference 2009
Jul 03, 2009 Tokyo, Japan
Jul 08, 2009 New Delhi, India
Jul 10, 2009 Mumbai, India

IDC's Asia/Pacific Advanced
Customer Care and Retention
Conference 2009
Aug 04, 2009 Hong Kong
Aug 06, 2009 Singapore
Aug 11, 2009 Kuala Lumpur, Malaysia
Aug 13, 2009 Taipei, Taiwan
Aug 18, 2009 Auckland, New Zealand
Aug 20, 2009 Bangkok, Thailand
Aug 25, 2009 Shanghai, China
Aug 27, 2009 Beijing, China
Sep 01, 2009 Mumbai, India
Sep 03, 2009 New Delhi, India
Sep 08, 2009 Sydney, Australia

Financial Insights Roundtable 2008-2009
Jul 02, 2009 Ho Chi Minh, Vietnam
Jul 07, 2009 Shanghai, China
Aug 06, 2009 Hong Kong
Aug 20, 2009: Singapore
Sep 22, 2009 Sydney, Australia
Sep 24, 2009 Auckland, New Zealand

     

 

IDC's Asia/Pacific CIO Summit 2009
Jun 25, 2009 Hong Kong
Jul 14, 2009 Singapore
Jul 21-22, 2009 Auckland, New Zealand
Jul 23, 2009 Sydney, Australia
Jul 24, 2009 Taipei, Taiwan
Aug 19, 2009 Beijing, China
02 Sep, Kuala Lumpur, Malaysia
22 Sep, Bangkok, Thailand

IDC's Asia/Pacific Business Optimization: BI, BPM and SOA Conference 2009
Sep 01, 2009 Singapore
Sep 03, 2009 Kuala Lumpur, Malaysia
Sep 08, 2009 Hong Kong
Sep 17, 2009 Mumbai, India
Sep 18, 2009 New Delhi, India
Oct 13, 2009 Sydney, Australia
Oct 14, 2009 Auckland, New Zealand
 
     

For Event Sponsorship*, please contact:

Naveen Barsainya
Phone: +65-6829-7511
Email: nbarsainya@idc.com