IDC's Asia/Pacific Advanced Customer Care and Retention Conference 2009

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IDC's Asia/Pacific Advanced Customer Care and Retention Conference 2009

"Building Quick Wins in an Economic Downturn - Harnessing IT for Customer Care & Retention"
IDC's Asia/Pacific Advanced Customer Care and Retention Conference 2009
Conference

August 04, 2009
Conrad Hotel, Hong Kong

August 04, 2009 Conrad Hotel, Hong Kong	September 08, 2009 The Westin, Sydney, Australia
August 06, 2009 Pan Pacific Hotel, Marina Bay, Singapore	September 09, 2009 Hotel Leela Kempinski, Andheri (East), Mumbai, India
August 11, 2009 Shangri-La Hotel, Kuala Lumpur, Malaysia	September 10, 2009 Hilton Hotel, Auckland, New Zealand
August 25, 2009 Hilton Hotel, Shanghai, China	September 23, 2009 Sheraton Hotel, Taipei, Taiwan
August 27, 2009 Swiss Hotel, Beijing, China	October 29, 2009 Intercontential Eros, New Delhi, India

IDC's Asia/Pacific Advanced Customer Care and Retention Conference 2009

Rob Delnoij ,Regional CRM solution principal SAP Asia Pacific & Japan

Rob is the regional CRM Solution Principal for SAP. Rob has over 20 years experience and worked with global en local companies in Europe, Asia, Australia, and the USA. Rob's main focus is on helping companies defining and enabling a customer centric strategy.

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Sponsorship Contact

Naveen Barsainya
Associate Sales Director,
Asia/ Pacific Conferences
Tel: +65-6829-7511
Fax: +65-6220-6116
Email: nbarsainya@idc.com

Alvin Tang
Regional Account Executive,
Asia/ Pacific Conferences
Tel: +65-6829-7732
Fax: +65-6220-6116
Email: alvintang@idc.com

Aman Malhotra
Regional Account Executive,
Asia/ Pacific Conferences
Tel: +65-6829-7762
Fax: +65-6220-6116
Email: amalhotra@idc.com

Events Contact

Holly Fung
Marketing & Events Manager
Tel: +852-2905-4225
Fax: +852-2537-7347
Email: hfung@idc.com

Samantha Wan
Marketing and Events Executive
Tel: +852-2905-4247
Fax: +852-2537-7347
Email: swan@idc.com

Media Contact

At IDC, we understand that media deadlines are important. To ensure we attend to your enquiries at the fastest possible time, contact IDCAP_Corpcomms@idc.com stating your full contact details, questions and deadline.

For general enquiries:

Singapore
Tel: +65-62260330

Hong Kong
Tel: +852 2530 3831